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Support

COVID-19 SPECIAL NOTICE: Due to the overwhelming impact of COVID-19, TinyIvy is making our ReadingWorld app available early through the Apple TestFlight “Beta” program. We will do our best to trouble shoot issues related to TestFlight or the Beta, but please note that we are releasing earlier than expected and there may be a few kinks we need to work out.

FAQ

Why can't I install TestFlight on my child's device?

This is a restriction that Apple sets up due to its Terms of Service related to TestFlight, which can only be installed by users over the age of 18. So if their device is registered in your child’s name, you can’t install it, and until the full release, you will not be able to play ReadingWorld on a device with these restrictions. Instead, install the app on your personal device and let them play with that!

Can I access ReadingWorld from more than one device?

Yes! Your child’s account can be accessed via any device running the application. Just login using the same credentials and your child’s account and progress will be magically available on every device you access with that login information.

I can't log in to ReadingWorld. What do I do?

Because we are moving so quickly, there are lots of updates. So , first, make sure you have the most up to date version by going into TestFlight and clicking Update (if you see it). If you still have trouble, try deleting the ReadingWorld app from your device and re-installing it. If this STILL doesn’t work, please send us an email using the form below and we will respond as quickly as we can to get you set back up. And we apologize for any inconvenience. We also thank you for being part of our beta testing, because you help make the app better!

Can a child who learns to read with TIPS™ "graduate" to read without TIPS™?

Definitely! TIPS™ was designed to be the bridge between phonics and sight-reading. We keep the “picture” of the letter (and therefore the word) the same, by using a lightweight system of accent marks. A child first goes through the process of sounding out the word and then, when successful, they match it to a word they know. This moment is an “Aha!” moment for the child and it occurs while the child is looking at the word, burning it into their memory. After a while, common words are sight read instead of decoding. Once this rapid reading occurs, the same words can be sight-read with or without TIPS™. The word picture is basically the same.

How Long Does it Take to Learn to Read with TIPS™?

With TIPS™, many of the 5 year olds we are working with go from near zero letter/phonics skills to reading their first word within about 5 days, and within a month they can sound out roughly 2000 short words successfully. This assumes practicing at least 4 times a week for about 10-15 minutes a day.

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